If you do not see your question listed below, please email Events@AvoyaTravel.com
Q: What is the cost for this trip?
A: Please see the pricing for this getaway below:
- Top Producing Independent Agency Owner berth - Paid by Avoya
- Traveling Solo: Paid by Avoya (No Solo Supplement)
- Traveling with an ILA also a part of your Qualifying Agency: Paid by Avoya
- Guest of a Circle of Excellence Independent Agency: Complimentary
- Guest of an Elite Independent Agency: $349
- Guest of a Best of the Best Independent Agency: $649
- Guest of a Top Producing Independent Agency: $949
Definition of a Guest: A guest is anyone who is not the qualifying IA, including ILAs affiliated with another Independent Agency or IAs with their own Independent Agency. If your guest is an ILA who is part of the qualifying Independent Agency, they will not be charged the guest fee.
Q: What is included?
A: Qualifying Independent Agency Owner: Inclusions: Cruise fare in a Veranda Cabin, taxes, fees, meals, gratuities, Wi-Fi (one device), beverages (coffee, tea, water, sodas, and alcohol), self-service laundry, and group dinner in Prime C.
Guest Paid Rate: Cruise fare in a Veranda Cabin, taxes, fees, meals, gratuities, Wi-Fi (one device), beverages (coffee, tea, water, sodas, and alcohol), self-service laundry, and group dinner in Prime C.
Q: What airport should I fly into?
A: The cruise departs from Gran Canaria so please fly into LPA. If you fly into another island, you'll need to take an inter-island flight or ferry to Gran Canaria.
Q: What is not included?
A: Airfare and pre/post nights are not included.
Q: Do I need a passport to attend this event?
A: Yes, a valid passport is required to attend. Your passport must be valid for six months after your arrival date back in the US.
Q: Do I get to select my cabin?
A: Azamara will be assigning cabins.
Q: Can I attend as a solo traveler?
A: Yes, solo cabins are available for this trip at no additional single supplement.
Q: Are triple or quad rooms available?
A: There may be availability for LIMITED triple occupancy cabins, if they are included in our group. Please contact Events@AvoyaTravel.com for additional information.
Q: Is there an age requirement for guests?
A: Avoya's age requirement for attendees is 12 years old, please note this is different from Azamara's policy and that is due to the nature of the event. When deciding on a guest attendee, please keep in mind there will be Avoya programming while onboard that will be mandatory. Azamara does not have formal children's programs or facilities.
Q: What is the cancellation policy?
A: Effective immediately upon registration and approval, there will be a cancellation fee per person if the Avoya Events Team is unable to refill your space. If the Avoya Events Team is able to refill your space the cancellation fee will be waived, less a non-refundable processing fee of $50. Please see the fees below:
- Qualifying IA - $750 cancellation fee
- Guest - Fees Paid +$750 cancellation fee
Note, these fees will be assessed should the Events Team not be able to refill your cabin. If you are to cancel a guest and still attend as a solo, the guest fees will be non-refundable.
The Events Team HIGHLY encourages travel insurance for your trip to cover any costs should you have to cancel your trip. The Events Team will be able to provide any back up needed for any insurance claims should they be filed.
Avoya Events has instituted it's own Event cancellation policy, since Award space, and Event Staff Resources, are limited. This supersedes the Supplier cancellation policy as the space we are holding is unique.
Q: Can I make a name change?
A: Name changes will be allowed until January 31, 2026 at no cost. Any name changes on or after February 1, 2026, will incur a $50 name change fee.
Q: Will there be any Avoya programming that I will have to attend?
A: Yes, there will be some Avoya programming that will be mandatory to attend. More information will come on the agenda for the event.